Payment Policy

Accepted Payment Methods

Joyeria Gomez & Marg accepts the following cards through our checkout:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • Maestro
  • Mastercard
  • Visa

Available payment options and card eligibility may depend on your card issuer and will be shown at checkout.

How Checkout Works

Choose your jewelry and add it to your cart. At checkout, enter your contact and shipping details, review the items and order total, and select an available payment method. Prices are displayed in U.S. dollars (USD). Any applicable taxes will appear before you place your order; U.S. shipping is free.

Enter your payment details and submit your order. Your payment is authorized and captured automatically when you place the order, subject to approval by your card issuer and our payment provider.

Payment Security

Our store uses Shopify checkout and ONERWAY (Direct) to process card payments. Checkout uses encryption to protect information in transit, and your card issuer may request additional verification. Please enter payment information only through checkout; do not send card numbers or security codes by email.

Order Confirmation

After you submit an order, we will send an order confirmation to the email address provided at checkout. Please check your spam folder and contact us if it does not arrive. The confirmation acknowledges receipt of your order; if a payment cannot be completed or an order cannot be fulfilled, we will contact you.

Payment Problems

If a payment is declined, check that your card number, expiration date, security code, and billing address are correct. You may also try another accepted card or contact your card issuer to ask about authorization or online purchase restrictions. If you see a pending authorization after an unsuccessful attempt, your bank can explain when it will be released.

If you need help, contact us with your order number, if available, and a description of the problem. Do not include full card details in your message.

Contact Us

Store Name: Joyeria Gomez & Marg
Address: 5115 W Alameda Ave, Denver, CO 80219
Phone: +13039558788
Email: info@joyeriagomezmarg.com

Opening Hours:
Monday: 10 AM–6 PM
Tuesday: 9 AM–6 PM
Wednesday (Veterans Day): 10 AM–6 PM; hours might differ
Thursday: 9 AM–6 PM
Friday to Saturday: 10 AM–6 PM
Sunday: 11 AM–6 PM
Mountain Time (Denver local time)

Response Time: We respond within 24 hours.