Effective Date: October 12, 2026
Last Updated: November 9, 2026
Joyeria Gomez & Marg (“we,” “us,” or “our”) operates this store and website, including the related services and features (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our site, shop with us, or contact us. Our store is powered by Shopify.
Information We Collect
Depending on how you interact with us, we may collect contact details such as your name, email, phone number, billing and shipping addresses; account details and preferences; order, purchase, return, and payment transaction information; and messages you send to customer support. Our payment providers process payment card details as needed for payment.
We may also collect device, browser, IP address, network and usage information, including pages viewed, products placed in a cart, and interactions with our Services. We may infer preferences from these interactions where permitted by law.
Personal Information Sources
- Directly from you: when you create an account, order jewelry, contact us, or otherwise provide information.
- Automatically: from your device and activity when you use the Services, including through cookies and similar technologies.
- From service providers: when they collect or process information to operate technology or provide services on our behalf.
- From partners or other third parties: such as payment, delivery, analytics, and marketing partners.
How We Use Personal Information
We use information as appropriate to process payments, fulfill and ship orders, manage accounts, returns and exchanges, and communicate about purchases or support requests. We may also use it to personalize and improve our Services, understand site use, send marketing where permitted, prevent fraud and security incidents, comply with legal obligations, and enforce our policies.
How We Disclose Personal Information
We may disclose information to Shopify and other service providers that support hosting, payment processing, analytics, customer support, storage, fulfillment, and shipping. These providers receive information as needed for their services and are subject to applicable contractual or legal obligations.
We may share information with business or marketing partners for analytics, marketing, and advertising, including personalized advertising where such features are used. Those partners process information under their own privacy notices. Depending on where you live, this activity may be considered a “sale,” “sharing,” or targeted advertising under applicable law, and you may have the right to opt out.
We may also disclose information when you direct or consent to it; with affiliates where applicable; in a merger, sale, reorganization, or bankruptcy; to comply with legal obligations or valid public-authority requests; and to enforce our terms or protect our rights, customers, and Services.
Shopify and International Processing
Shopify hosts our store and processes information to provide and improve its services. Shopify may also process information from your interactions with our store and other merchants for its own enhanced services. For details about Shopify’s practices and rights available with respect to its processing, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal. Information may be processed or stored outside your state or country, subject to applicable safeguards.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures intended to protect personal information, but no system is completely secure. Please do not send payment card details or other sensitive information through unsecured channels.
We retain information for as long as needed to operate accounts and fulfill orders, meet legal and tax obligations, resolve disputes, and enforce agreements. Retention periods vary according to the type of information, its purpose, and applicable requirements.
Third-Party Links
Our Services may link to websites or services operated by third parties. Their privacy practices are governed by their own notices, and we are not responsible for their content or security. Review their policies before providing information.
Your Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information; opt out of its sale or sharing or use for targeted advertising; and appeal certain decisions about a privacy request. You may unsubscribe from marketing emails using the link in those messages; we may still send essential order or account messages.
To exercise a right, contact us using the details below or use any available privacy controls on our site. We may need to verify your identity and, where permitted, the authority of an agent acting for you. We will respond within the time required by applicable law and will not discriminate against you for exercising your rights. You may also contact us with a complaint or, where applicable, contact your privacy regulator.
Children’s Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided information to us, contact us so we can investigate and delete it as appropriate. We do not have actual knowledge that we sell or share personal information of children under 16.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the site, maintain your cart and preferences, understand site performance, and support analytics and advertising. You can manage cookies through your browser and any available site privacy controls. Blocking certain cookies may affect how the site works. Where applicable law gives you opt-out rights, contact us to exercise them.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, operations, or legal requirements. We will post the revised version here, update the date above, and provide additional notice when required by law.
Contact Us
For privacy questions or requests, contact:
Store Name: Joyeria Gomez & Marg
Address: 5115 W Alameda Ave, Denver, CO 80219
Phone: +13039558788
Email: info@joyeriagomezmarg.com
Opening Hours:
Monday: 10 AM–6 PM
Tuesday: 9 AM–6 PM
Wednesday (Veterans Day): 10 AM–6 PM; hours might differ
Thursday: 9 AM–6 PM
Friday to Saturday: 10 AM–6 PM
Sunday: 11 AM–6 PM
Mountain Time (Denver local time)
Response Time: We respond within 24 hours.